What buyers say about
working with us

“We needed replacement patient monitors and hospital beds with matching specifications to what our facility already runs. Mateside reviewed our list, came back with two supply options, and kept us updated through the whole procurement cycle. Communication was clear and the documentation was complete.”

“Sourcing pumps and compressors from the U.S. used to take us weeks of emails with different suppliers. Working with one point of contact made the quotation stage far quicker, and the pricing breakdown was transparent.”

“Our recurring orders for household goods and small appliances are handled consistently. When an item was discontinued, the team proposed an equivalent model instead of leaving the order incomplete.”

“Good technical follow-through on transformers and control panel components. Lead times were realistic rather than optimistic, which we appreciate in planning. Quotation turnaround could be slightly faster on very large lists.”

“We furnished two commercial kitchens with U.S. equipment. Mateside coordinated with the suppliers and freight partner so we received one consolidated shipment instead of several partial deliveries.”

“Institutional purchasing requires paperwork that matches exactly. Every document we requested for our tender file was provided in the correct format and on time.”

“Analytical instruments and consumables arrived properly packed and matched the quoted specifications. The sourcing team asked useful clarifying questions before quoting rather than after.”

“Hard-to-find engine and brake parts for older U.S. vehicles. They located most of the list; two items were genuinely unavailable and they said so directly instead of substituting without asking.”

“Case seaters plus consumables for the first year of operation. The procurement coordination and freight planning were handled together, which saved us managing two separate relationships.”